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Staff Opening
Location: Richmond
Category: Receptionist
Experience Level: 1+ years

The Receptionist position provides a professional, comprehensive Reception service for the firm. In addition, the Reception position may perform routine clerical assistance.
Essential Duties and Responsibilities:

• First point of contact with the conference services team for employees and all visitors
• Part of the conference services team and will be cross trained in all conference services areas, including meeting coordination
• Welcome visitors in person or on the telephone and direct them appropriately
• Notifies firm personnel of arrival of visitors
• Assists with maintaining security by following established office procedures
• May regularly perform routine clerical/administrative tasks as needed
• May assist in the back up of other departments as needed
• Regularly utilizes a computer to retrieve information, send and receive e-mails and utilize conference room booking software
• Regularly answers routine inquiries
• Understands and follows established procedures for accepting packages, documents, etc.
• Maintains a professional reception area by following established office procedure
• Assists in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride and trust

Knowledge, Skills and Abilities:

• Basic Microsoft Word and Outlook skills and the ability to learn other software such as conference room booking software
• Ability to communicate clearly and take accurate messages
• Ability to work professionally with lawyers, staff and clients
• Ability to work within a collaborative team environment

Education and/or Experience:

GED/High School Diploma with at least one year of work experience (law firm or professional service organization preferred) or any combination of education and experience that demonstrates the ability to perform the essential functions of the postion.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If interested in applying for this opportunity, please click “apply online” at the end of this page. EOE

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